A young couple was mad when their HVAC didn’t last as long as they expected

I have always enjoyed working as an HVAC technician.

You get to meet all kinds of interesting people.

There is this one young couple though who had a very old HVAC system. When I was working on their HVAC, I actually told them that they could probably get about 5 more years out of it. They asked me if I was certain of that, and I gave it a little bit of thought. I said if they had regular maintenance and changed the air filters, there was no reason why it shouldn’t last that long. A few years later, they were angry with me when I was called to fix their broken down HVAC system. They said I told them it would last five years. I asked them if they changed their air filters regularly, and they looked a little sheepish about that. I asked if they had work done on the HVAC regularly like regular maintenance and tune-ups. Again, I was hearing crickets. I told them that I said with regular air filter changes and HVAC maintenance, they would get about 5 years, but if they couldn’t keep up with that important maintenance, of course it wasn’t going to last as long. They apologized for giving me a hard time and I think they learned their lesson about the importance of regular HVAC system maintenance. You can’t expect machinery like HVAC equipment to work for you if you don’t maintain it and take care of it properly! At least they had been saving up money for a new HVAC, so I helped them to get a new HVAC unit inside their home. I also recommended a good HVAC service plan for them so they wouldn’t forget about their important HVAC system maintenance.

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