When I was a teenager, my Grandpa owned a heating plus cooling business, during the summer time time, I took a task at her heating plus cooling business as the shopper service rep for all Heating, Ventilation plus A/C appointments, Heating, Ventilation plus A/C repair set ups plus Heating, Ventilation plus A/C emergency service dispatch. Another thing I worked on as a shopper care rep for my Grandpa’s heating plus cooling business was complaints! You would think, since my Grandpa ran a pretty slender ship so to speak, there would be little to no shopper complaints. But, I can tell you how wrong that thought was. About 50% of the PC calls I got were all buyers complaining about the dumbest things. Things prefer their heating plus cooling specialist did not change out their air filter for them, the heating plus cooling specialist forgot to close the front door when they were leaving…and get this 1, I will always remember this 1 moron that called plus complained saying the heating plus cooling specialist coughed once plus spread germs around her house! I am not kidding on that 1! It was something I did working as the shopper service rep for the Heating, Ventilation plus A/C business for more than one summer’s in a row. After that, I absolutely had enough plus told my Grandpa I was quitting, but thanking him for the task. Funny enough, this week, I am a certified heating plus cooling company. I run my own business, plus I deal with those same complaints. It is funny how ironic life can throw things at you plus follow you, isn’t it? I think it is for sure! Really crazy if you ask me!