I want to say my family’s stay at the hotel was the best accommodations I have ever had! Everything was all around perfect. It is so very hard to find a place to stay that fulfills every family members needs. My children enjoyed the amenities and pool, my husband enjoyed the complimentary breakfast. I, on the other hand, was very impressed with customer service. The front desk was very helpful when we called about our AC unit being damaged. The buttons on the thermostat were jammed and we could not even turn it on. They sent a professional to check it out within minutes!! They fixed that but then we tried to turn it on and it didn’t work. So we called and they sent the technician up again! Poor guy was going up and down on the elevator just for us! He finally figured it out and they gave us complimentary spa passes for the inconvenience. However, when I tell you the AC in that room was cold and crisp as can be I mean it! I have never been in a hotel room that had such refreshing air! I didn’t even want to leave the room! I was so impressed with the technician, the front desk, their speediness and the air conditioning itself. My husband and kids spent most of their time at the pool and in the game room but I stayed in the room relaxing and enjoying that cool air. Ask me if we are going to stay here again and the answer will be YES!