Getting charged an appointment service fee for same day

The absolutely worst time to have trouble with the furnace is during the winter season.

If the trouble with your furnace happens during a winter storm, then you are in real bad shape.

My family and I have lived in the north Midwest for 50 years. Winter weather is never a surprise. I have seen blizzards dump 2 or 3 feet of snow in less than a day and I have seen freezing rain fall like large pellets of hail. Winter is never the time to have trouble with your furnace. I can tell you this from experience, because I had trouble with my furnace this winter. I had a regularly scheduled tune up in August and the HVAC technician did not find any problems. Unfortunately, we did run into some trouble during a serious snow storm in December. I have some knowledge of heating repairs and furnace troubleshooting, but I could not repair the issue on my own and I was forced to call the heating company. Even though I called early in the morning, I still had to pay a service fee for same-day service. The heating company did not repair my furnace until much later in the afternoon and I still had to pay an additional $50 fee to have the work completed on the same day. This is the first time that I ever had to pay a service fee and I was terribly unhappy to find out about the charge. Unfortunately, I couldn’t argue with the heating company because they are the only place in this area that will service my equipment.

New HVAC equipment