I will never again contact the heating as well as air conditioning provider to assist with air duct cleaning. The two of us were under the assumption that the heating as well as air conditioning provider would use specialty tools. They basically have a giant disinfect brush, which doesn’t seem to be terribly Advanced. The heating as well as air conditioning provider pushes the brush all the way through our air ducting system, so I don’t see how that could possibly disinfect the area. During a recent visit, the heating as well as air conditioning provider track a massive amount of dust throughout the home. The bill was going to be pretty high, as well as the two of us found out that one of our heating as well as air conditioning ducts was completely broken. While the provider was scrubbing the area, they did some pretty decent damage as well as cause a current crack. Since the heating as well as air conditioning provider did not have the proper tools to seal the air duct, they left it alone. The two of us refused to pay the bill for the air duct cleaning, until someone came out to properly fix the broken problems. The two of us had to contact the company owner, before the two of us could get anywhere. I certainly won’t use that heating as well as air conditioning provider again, for duct cleaning service or any other type of service. The whole experience did nothing more than leave a bad taste in our scorched tongue.