Is he actually repairing the a/c unit

When I came back home from laboring in the middle of the night to feed our cat, I saw somebody parked outside of our house that I didn’t recognize. It looked like some kind of work truck, but it wasn’t one that I had seen before. My mind immediately began racing, and I thought that somebody was robbing our house! I slowly walked into our apartment and there was a man petting our cat! I screamed out loud, which startled both the random man and our cat! The man’s tool belt went flying before slashing a hole into the air conditioner. I came to find out that our partner had received a notice from our heating & cooling service company, so to do something nice for me, they had called over the regular Heating & A/C serviceman to come service it for me while I was at work! Unfortunately for me, I had startled the Heating & A/C repairman who I thought was a robber & now had a big hole in our air conditioner. Luckily for me, the guy was super talented at fixing it and had no hard feelings! They  apologized for scaring myself and others & said that fixing the hole would be no problem, and about an hour after the people I was with and I had scared each other, I now had a functioning heating & cooling unit once again! I thanked the man as he left, still feeling a bit psychotic for how that scenario played out. I really am thankful for having our air conditioner device fixed up, though I wouldn’t have minded knowing about this ahead of time!

HVAC serviceman