The company charged us a fee for the mileage she had to drive

When our partner & I were remodeling the kitchen in our home, the people I was with and I hired a company to install radiant heated flooring! My partner had her heart set on radiant heated flooring for the kitchen, kitchen, & master kitchen! I knew it was going to be costly to install the radiant heated flooring, but the people I was with and I were remodeling & it was the best time to install the heated flooring components.

My partner & I talked to several Heating, Ventilation, & A/C companys in our region; The two of us got estimates from a couple of unusual people, then after the people I was with and I chose the company for our task, the people I was with and I set up a date & time for the upgrade service.

I wanted to be sure that the plumbing company would be finished with the rest of the room, so I waited one week to schedule the service with the Heating, Ventilation, & A/C company! When I called the company to confirm our appointment for Thursday, the woman told myself and others that she was going to add a fee for the mileage she had to drive. I was completely surprised & a little frustrated when the company gave myself and others the news. My partner & I decided not to argue or complain, but the people I was with and I left a review online for the company with all of the information about her fees for mileage. I suppose the company wanted to complete the work when I called him last week, because she did not seem ecstatic that I waited a week to call him back. I’m sure that’s why she decided to charge myself and others an extra fee for the 60 mile drive from her Workshop to our house.

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