I want to say our family’s stay at the hotel was the best accommodations I have ever had! Everything was all around perfect. It is so actually tough to find a locale to stay that fulfills every family members needs. My children loved the amenities plus pool, our hubby loved the complimentary lunch. I, on the other hand, was actually impressed with customer service. The front desk was actually helpful when we called about our AC device being injured. The buttons on the temperature control were blocked plus we could not even turn it on. They sent a professional to check it out within minutes!! They fixed that but after that I tried to turn it on plus it did not work. So we called plus they sent the worker up again! Poor woman was going up plus down on the elevator just for us! She finally figured it out plus they offered us complimentary spa passes for the inconvenience. However, when I tell you the AC in that room was cold plus crisp as can be I mean it! I have never been in a hotel room that had such refreshing air! I didn’t even want to leave the room! I was so impressed with the worker, the front desk, their speediness plus the air conditioning itself. My hubby plus youngsters spent most of their time at the pool plus in the game room however I stayed in the room fantastic plus enjoying that cool air. Ask me if we are going to stay here again plus the answer will be YES!