The master washroom in Sara’s new home was ancient and unattractive. There were water stains on her tub, chipped floor tiles, and troubles with proper drainage. The fixtures on her sink and shower were extremely corroded, and there was inadequate lighting and storage. Since washroom renovation is a pretty major expense, it took Sara a while to save enough money to tackle such a project. She was so eager to get started though, that she accepted the estimate from the first plumbing business she consulted with. This was a major mistake. She should have checked his references. He gave her a genuinely low estimate, but it was because of the low quality of his materials and his really shoddy workmanship. Although the finished master washroom was honestly attractive, it certainly didn’t stay that way for long. The ceramic tiles literally fell off of her walls. The shower doors were taxing to open and close, plus they sometimes leaked. The plumber didn’t fix the problem with her drains, even though she insisted that this was a priority. The sink faucet dripped terribly and the toilet ran excessively. Unfortunately, Sara had genuinely little recourse. After complaining and threatening to report her plumber to the Better Business Bureau, he provided her a refund on some of her investment. She was still left with a disaster in her master washroom. Then she took her time, did lots and lots of research, and found a reputable plumber to deal with the mess. Her new plumber was forced to restart from scratch, gutting the washroom, and retrofitting water pipes and drains. Although her master washroom remodel ended up costing her twice as much as she originally planned, it eventually turned out spectacular.