I have always been a pretty easy person to get along with. I don’t like confrontation, so I do my best to just avoid it and get along with whoever I am dealing with. Well a few days ago I learned that some people try to take advantage of this, so you have to be able to stand up for yourself. A few days ago the heating and cooling unit that we have been using in our house broke down. I could tell it was on its last legs, because it was making super weird sounds and had already been in operation for almost thirty years. I had saved up some money for when this day would come, so when I called up the HVAC heating and cooling company in town I was feeling great. We set an appointment to send out a repair man within few hours. I don’t know if I was just unlucky, but the repair man they sent out to install my new heating and cooling unit was a total idiot. Not only was he very bad at his job, but he was rude as well! While he was working on the air ducts, he began to light a cigarette in my house! He was also tracking his muddy boots into the house which my partner was very upset about. I finally had enough and told him to get out and have them send a different person before his company would need to find a new HVAC repairman. I just can’t believe some of the people that these HVAC companies will hire!